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Benefits / Innovative Healthcare Delivery

Carpenters Benefit Plans has partnered with Innovative Healthcare Delivery (IHD) to provide a Transition Care Program and a Care Assist Program for you when you or a covered family member is admitted to the hospital or scheduled for an outpatient procedure.

Carpenters' IHD Care Programs

Transition Care Program: If you are admitted to a hospital, IHD will contact you to help coordinate your post-discharge care. IHD Patient Advocates understand Carpenters’ benefits and the complexities of the health care system. They advocate on your behalf to ensure your pathway to recovery is free of any obstacles.

Care Assist Program: If you are scheduled for an outpatient procedure, IHD may call you to help with medication barriers, coordinating your medical records between providers, scheduling follow-up appointments, and ensuring the durable medical equipment you need is received. All these services are in place to ensure you have a smooth recovery process.

IHD will provide Carpenters’ Transition Care and Care Assist programs for when you or a covered family member is discharged from the hospital or following an outpatient surgical procedure. IHD will contact members who qualify for services. These services are available at no cost to participants covered under the Plan.

For more information on IHD, visit their website.