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Resources / Network Partner Resources

Cigna Healthcare
Your Primary Medical Network
Cigna is more than just a health plan network. They're your health partner. And they're working together with St. Louis-Kansas City Carpenters Regional Health Plan to make managing your health, and your health plan, easier. With real people available to answer your questions, 24/7. With convenient care options that work around your schedule. And with real tools and resources to help you be at your best – body and mind.

Visit for your online personalized experience to view your benefits, check your EOBs, schedule a virtual visit through MDLive, complete your health assessment and more.

Call Cigna One Guide 24/7 at 1.800.244.6244 or contact Carpenters' Member Services Monday - Friday, 7 am - 5 pm: 

St. Louis:   314.644.4802
Toll-free:   877.232.3863
By email:

For more information on your medical benefits, click here.

Delta Dental of Missouri
Reduce your out-of-pocket dental expenses through our network partnership. 
  1. A Delta Dental PPO dentist - offers the highest benefits, greatest discounts, lowest annual deductible and the least out-of-pocket expense, with no deductible for preventive services. 
  2. A Delta Dental Premier dentist - offers discounts but not as significant as a Delta Dental PPO dentist, with a $50 deductible before preventive benefits are available.
Visit the Carpenters' Delta Dental website for more information or to locate a Delta Dental PPO dentist.

You can also contact Carpenters' Member Services, Monday - Friday:

St. Louis:  314.644.4802
Toll-free:   877.232.3863
By email:

To view your dental schedule of benefits, click here.

Your vision is their passion.
The St. Louis Carpenters' Health and Welfare Trust Fund (Plan) has teamed up with Vision Service Plan (VSP) to provide you an affordable eye care plan. To check your benefits or to find a VSP doctor near you, click here, go to or call them at 800.877.7195. Just make and appointment with one of the VSP network doctors and let them know you have VSP. It's that simple.

Express Scripts
Your Prescription Drug Network
Express Scripts is the prescription drug network for the Carpenters' Health and Welfare Trust Fund of St. Louis (Plan). Express Scripts has participating retail pharmacies nationwide as well as a mail order delivery program. Express Scripts also offers My Rx Choices, a program that allows you to compare lower-cost alternatives to the medication you take on an on-going basis. To compare your medication costs or to find a participating Express Scripts pharmacy in your area, contact Express Scripts at 800.939.2134 or online at

To view your prescription drug benefits, click here.

The Accredo Difference.

The St. Louis-Kansas City Carpenters Regional Health Plan has partnered with Accredo Specialty Pharmacy to bring members requiring personalized medication and services the best care by "providing high quality, individualized care, keeping patients healthier longer."
Accredo provides personalized services for the following areas: Crohn's Disease, Psoriasis, Rheumatoid Arthritis (RA), Growth Hormone (GH), Multiple Sclerosis (MS), Transplant, HIV/AIDS, Respiratory Syncytial Virus (RSV), Hepatitis C (HCV), Oncology, Hemophilia/IVIG, Diabetes, Fertility and Osteoporosis.

For additional information regarding Accredo Specialty Pharmacy and the services they provide for long-term, personalized medical care, please contact Carpenters' Member Services:

St. Louis: 314.644.4802
Toll-free: 877.232.3863
By email:

Mercy Managed Behavioral Health and MAP
A valuable counseling service for the whole family.
Mercy Managed Behavioral Health (formerly St. John's Mercy Health Services) is a Member Assistance Program (MAP) and Managed Mental Health and Substance Abuse Network providing counseling, support, guidance and encouragement to the eligible members and dependents of the St. Louis Carpenters' Health and Welfare Trust Fund (Plan). These services are completely confidential. For questions, contact Carpenters' Member Services:

St. Louis:  314.644.4802
Toll-free:   877.232.3863
By email:

All mental health and substance abuse services must be pre-authorized through Mercy Health MAP by calling 314.729.4600 or toll-free at 800.413.8008. You can also access more information on their website.

Signature Medical Group
Carpenters' partnership with Signature ended on 12/31/2019.

UnitedHealthCare Group Medicare Advantage PPO
UnitedHealthCare Group Medicare Advantage PPO provides coverage for all Carpenters' Medicare Retirees and their Medicare Eligible Dependents. This plan is referred to as Carpenters' Medicare. Carpenters' Medicare offers significant benefits, such as 24/7 NurseLine, SilverSneakers, HouseCalls, hi HealthInnovations hearing aid discounts and more. For assistance with Carpenters' Medicare, call UnitedHealthCare's Group Medicare Advantage PPO Customer Service at 800.758.4885, Monday - Friday 8 am - 8 pm Local Time, or find them online at

24/7 NurseLine
NurseLine was designed specifically to help you get more involved in your own health care and to make your health decisions simple and convenient. Registered nurses are available any time, day or night. Call NurseLine services at 877.365.7949, TTY 711. NurseLine flyer

Silver Sneakers Healthways SilverSneakers Fitness program gives you options to work out when you want, how you want and where you want. For more information, to find fitness locations, request your SilverSneakers ID card, enroll in a Flex class or order a Steps kit, visit the SilverSneakers website or call SilverSneakers at 888.423.4632, TTY 711, Monday - Friday 8 am - 8 pm EST. SilverSneakers flyer

hi HealthInnovations
Hearing loss is the third most common chronic condition, affecting 1 in 5 Americans age 12 and older. As a member of this plan, you are able to purchase digital hearing aids at a discount through hi HealthInnovations, potentially saving you thousands of dollars. hi HealthInnovations flyer

MetLife provides the life insurance benefits for all covered Carpenters' members and their covered dependents. For life insurance benefit information, please refer to Life Insurance in the Schedule of Benefits.
Did you know that MetLife also provides benefits for covered living Carpenters' members?

Some of these benefits include: 
  1. Funeral Planning Guide
  2. Grief Counseling (for any loss or incidence of grief)
  3. Retirewise Financial Education; for more information: Retirewise Slipsheet 
  4. Special Needs Planning: Planning services for caregivers with special needs dependents
For more information on any of these MetLife Living Value Add Benefits, please contact Carpenters' Member Services.