Benefits Available for Redemption Online May 25, 12:01 amVacation Benefit Redemption begins on www.carpdc.org later this month. If you earned Vacation Benefits in the 2017 Plan Year, ending April 30, 2017, you are eligible to redeem your benefits as early as 12:01 am on May 25, with payments scheduled to begin on June 1.
New Users: If you do not have a personal carpdc account, you will need to set one up on www.carpdc.org in order to redeem your benefits. We suggest setting up your account now, prior to the week of May 25, so you are prepared in advance of the start of Vacation Redemption. Click on the Menu icon in the top right corner of the carpdc.org home page, then select Register. Follow the prompts to set up your new account. Then, on May 25 (or any date to follow that you choose) you can simply log in and authorize your benefits quickly.
Returning carpdc users: If you haven’t logged into your account in awhile, please verify that you remember your username and password prior to online Redemption. We advise you to know your log in and password prior to Redemption. To retrieve a forgotten username or password, please click on the Menu icon in the top right corner of the carpdc.org home page, then select Forget username/password.
For all Vacation Benefits authorized prior to June 1, initial payments are scheduled to begin on June 1. After June 1, direct deposits will be made within 3 - 5 days from the date of redemption. You must allow 10 business days from the date of issue before a check may be traced if not received.
If you experience issues when setting up your carpdc account or when logging in to redeem your Vacation Benefits, please call the Vacation Office at 314.644.4802 or Toll-Free 877.232.3763, Option 5, Monday - Friday, 7 am - 4:30 pm. Please expect longer hold times on the phone on May 25 and the days to follow. We appreciate your patience.