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Article / Redeeming Your Vacation Benefits

Redeeming Your Vacation Benefits.

Benefits Available for Redemption Online Friday, May 21, 12:01 a.m. 

Vacation Benefit statements will not be available prior to May 21.

New Users
If you do not have a personal carpdc account, you will need to set one up on our website in order to redeem your benefits. Click on the Log In icon in the top right corner of any page on carpdc.org, then select Register. Follow the prompts to set up your new account. Then, on May 21 (or any date to follow that you choose) you can simply log in and authorize your benefits quickly.

Returning carpdc users
If you haven’t logged into your account in awhile, please verify that you remember your username and password prior to online Redemption. We advise you to know your log in and password prior to Redemption. To retrieve a forgotten username or password, please click on the Log In icon in the top right corner of the carpdc.org home page, then select Forget username/password.

If you experience issues while setting up your carpdc account or when logging in to redeem your Vacation Benefits, please call the our office at (314) 644-4802 or toll free (877) 232-3863, Option 5, Monday - Friday, 7 am - 5 pm. Please expect longer hold times beginning May 20 and the days to follow. We appreciate your patience.

Receiving Your Redemption
For all Vacation Benefits authorized prior to May 27, initial payments are scheduled to begin on Tuesday, June 1. Direct deposits for benefits authorized between May 27 and Friday, June 11 at 12 pm, will be made within 3 - 5 days from the date of redemption. For all Vacation Benefits authorized after June 11 at 12:01 pm, direct deposits may take up to 7 - 10 days. Mailed checks: Please allow 7-10 working days to receive your check.