Carpenters Wellness Center
Appointments required for all visits
Location & Contact Us:
|Primary Care Services (Age 2 and up)||Lab Services||Registered Dietitian (internal referrals only)|
|Annual, School & Sport Physicals||Massage Therapy||Rotating Specialists|
|Acute Care & Sick Visits||Mental Health & Substance Abuse Counseling||Vaccinations & Immunizations|
|Chiropractic Care||Patient Education||Virtual Visits**|
|Dental Care*||Pharmacy*||Vision Care Services|
|Drug Testing (separate entrance, Lower Level)||Physical Therapy||Wellness Training|
|Holistic Pain Management||Preventive Care||X-Ray|
- Gastrointestinal (GI) symptoms
- Mental health concerns (anxiety/depression)
- Pink eye symptoms
- Skin issues (poison ivy, acne, bug bites)
- Smoking cessation
- Upper respiratory symptoms (allergies, cold, flu)
- Urinary tract infection (UTI) symptoms
- And more!
Comprehensive care for our members and their families
How was your patient experience? Let us know!
We enjoyed seeing you at your recent appointment in Carpenters Wellness Center. We would appreciate it if you took a few minute to tell us how we did. This will help us do a better job in providing care. Your response will be used to improve our services and will be kept confidential. Take the survey.
Thank you in advance for participating - we appreciate your time!
Experience not what you expected? Carpenters Wellness Center is here to serve you and your families. It is our intent for your experience within the Wellness Center to be a positive one. If your encounter with the Wellness Center was anything but positive, please let us know.
Who may use Carpenters Wellness Center services?
The Wellness Center serves our eligible members and their covered dependents. To verify eligibility, please contact Carpenters Benefit Plans Member Services, 7 am - 4:30 pm, Monday - Friday at 314.644.4802, toll-free at 877.232.3863, option 1, or by email to firstname.lastname@example.org.
What are the Wellness Center hours of operation?
The Health Center and Pharmacy are open Monday - Friday, 8 am - 7 pm and Saturdays, 8 am - 2 pm.
Do I need an appointment to visit the Wellness Center?
Ideally, yes. It is best for all members and dependents to have an appointment before visiting the Wellness Center. The Center is staffed daily based on the appointments scheduled for the day and we understand your time is valuable to you. While the Wellness Center does leave openings throughout the day to account for same-day visits, it's strongly recommended and encouraged to call the Wellness Center to avoid the long wait times. All visits will be scheduled based on the severity of the patient's symptoms.
What services are offered at the Wellness Center?
Primary care, Urgent care, X-ray imaging, Chiropractic, Massage Therapy, Behavioral Health, Wellness, Physical Therapy, Vision, Pharmacy and Dental (coming 2020). For a full list of services provided, please see above table.
I recently had a check-up with my family doctor but am interested in transferring my care to the Wellness Center. Will the visit be covered even though I recently saw another physician?
Yes, your visit will be covered if you wish to transfer and establish your care with the Wellness Center.
What age groups are eligible for primary care services?
Anyone age 2 and older and eligible for medical services (non-Medicare) may be seen for primary care services.*
I am 65 and on the Medicare Plan. What services can I access at the Wellness Center?
Carpenters United Healthcare Medicare Supplement population is invited to use the Wellness Center Pharmacy and Dental (coming 2020).
I need to get my physical for my commercial license updated. Can I get this done at the Wellness Center?
Unfortunately, no. DOT requirements cannot be fulfilled at the Wellness Center at this time.
Will there be specialists such as dermatology, orthopedics, podiatrists etc available through the Wellness Center?
Yes, we plan to have specialists onsite at various times throughout the year. These events will be communicated to members as they are added to the calendar.
Does the Wellness Center offer Well-Woman exams?
Yes, a complete well woman exam can be done through our primary care services. If warranted, a mammogram order will be issued and referred out as well.
Is there a limit of allowed visits to the Wellness Center for Physical Therapy, Chiropractic and Massage Therapy?
A patient is eligible to receive all medically necessary visits through the Wellness Center with no copay as prescribed by a qualified provider.
Can a referral for physical therapy come from any physician or does it need to come from a provider at the Wellness Center?
A referral for physical therapy can come from any physician.
Do I need a referral to see the massage therapist?
Yes. Massage therapy at Carpenters Wellness Center is therapeutic massage. Referrals may come from any referring physician, physical therapist, chiropractor or behavioral health counselor who may present a diagnosis to accompany their referral.