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Carpenters Wellness Center

Carpenters Wellness Center is back to regular operating hours; however, continued measures are being taken for the safety of our members and staff. Please refer to current updates due to COVID-19 here.

 

Appointments required for all visits

Carpenters Wellness Center accepts same-day appointments for acute and sick care, but please understand that patients are scheduled based on severity of symptoms. Your wait time may be longer than desired or expected unless you call to schedule an appointment, even if it's the same day. We know your time is valuable and want to ensure your wait time is minimal.

Location & Contact Us:

1403 Hampton Ave
St. Louis, MO 63139
314.955.WELL (9355)
Fax: 314.955.2187

 


Wellness, Vision & Pharmacy Hours of Operation effective April 5:
Monday 7 am - 6 pm 
Tuesday 7 am - 7 pm
Wednesday 7 am - 6 pm
Thursday 7 am - 5 pm
Friday 7 am - 4 pm

 

Dental Center Hours of Operation:
Monday 9 am - 6 pm
Tuesday 9 am - 7 pm
Wednesday 8 am - 4 pm
Thursday 8 am - 5 pm
Friday 8 am - 1 pm

 

 

Need After Hours Care?

For 24/7 medical or behavioral health support through Cigna’s MDLive, or to talk to a nurse using the 24/7 Cigna Nursing Line, call Cigna One Guide at 1.800.244.6224, visit myCigna.com or download the myCigna App.

For Virtual Dental urgent care after hours support 24/7 365 days a year, call toll-free 1.866.243.2014 or visit: virtualvisits.deltadentalmo.com to register.


 

Wellness Center services include:

Primary Care Services (Age 2 and up)    Lab Services  Registered Dietitian (internal referrals only) 
Annual, School & Sport Physicals Massage Therapy  Vaccinations & Immunizations
Acute Care & Sick Visits Mental Health & Substance Abuse Counseling    Virtual Visits**
Chiropractic Care Patient Education   Vision Care Services
Dental Care*  Pharmacy*  Wellness Training
Drug Testing (separate entrance, Lower Level)    Physical Therapy X-Ray
Holistic Pain Management Preventive Care
*UnitedHealthcare Medicare Supplement members may utilize these services; Dental coverage requires enrollment in the Carpenters Dental Plan
**Common Virtual Visit care may include but is not limited to: 
  • Gastrointestinal (GI) symptoms
  • Mental health concerns (anxiety/depression)
  • Pink eye symptoms
  • Skin issues (poison ivy, acne, bug bites)
  • Smoking cessation 
  • Upper respiratory symptoms (allergies, cold, flu)
  • Urinary tract infection (UTI) symptoms 
  • And more!

 

Comprehensive care for our members and their families

To help you and your family feel more comfortable visiting the comfort and convenience of Carpenters Wellness Center and to answer any questions you may have prior to making an appointment, we've listed answers to Frequently Asked Questions here. Still have questions? Call the Wellness Center at 314.955.WELL (9355).

 

How was your patient experience? Let us know!

We enjoyed seeing you at your recent appointment in Carpenters Wellness Center. We would appreciate it if you took a few minute to tell us how we did. This will help us do a better job in providing care. Your response will be used to improve our services and will be kept confidential. Take the survey.

Thank you in advance for participating - we appreciate your time!

Experience not what you expected? Carpenters Wellness Center is here to serve you and your families. It is our intent for your experience within the Wellness Center to be a positive one. If your encounter with the Wellness Center was anything but positive, please let us know


Links

Carpenters Wellness Center patient portal for existing patients

Carpenters Physical Therapy Exercises through Peak Sport and Spine  for existing patients

 

FAQ

Who may use Carpenters Wellness Center services?

The Wellness Center serves our eligible members and their covered dependents. To verify eligibility, please contact Carpenters Benefit Plans Member Services, 7 am - 5 pm, Monday - Friday at 314.644.4802, toll-free at 877.232.3863, option 1, or by email to benefits@carpdc.org.

What are the Wellness Center hours of operation?

Wellness, Vision & Pharmacy Hours of Operation:
Monday 7 am - 6 pm 
Tuesday 7 am - 7 pm
Wednesday 7 am - 6 pm
Thursday 7 am - 5 pm
Friday 7 am - 4 pm

Dental Center Hours of Operation:
Monday 9 am - 6 pm
Tuesday 9 am - 7 pm
Wednesday 8 am - 4 pm
Thursday 8 am - 5 pm
Friday 8 am - 1 pm

 

Do I need an appointment to visit the Wellness Center?

Ideally, yes. It is best for all members and dependents to have an appointment before visiting the Wellness Center. The Center is staffed daily based on the appointments scheduled for the day and we understand your time is valuable to you. While the Wellness Center does leave openings throughout the day to account for same-day visits, it's strongly recommended and encouraged to call the Wellness Center to avoid the long wait times. All visits will be scheduled based on the severity of the patient's symptoms.

What services are offered at the Wellness Center?

Primary care, Urgent care, X-ray imaging, Chiropractic, Massage Therapy, Behavioral Health, Wellness, Physical Therapy, Vision, Pharmacy and Dental. For a full list of services provided, please see above table.

I recently had a check-up with my family doctor but am interested in transferring my care to the Wellness Center. Will the visit be covered even though I recently saw another physician?

Yes, your visit will be covered if you wish to transfer and establish your care with the Wellness Center.

What age groups are eligible for primary care services?

Anyone age 2 and older and eligible for medical services (non-Medicare) may be seen for primary care services.*


*Patients with Carpenters United Healthcare Medicare Supplement coverage can use the Wellness Center pharmacy and, coming in 2020, dentists.

I am 65 and on the Medicare Plan. What services can I access at the Wellness Center?

Carpenters United Healthcare Medicare Supplement population is invited to use the Wellness Center Pharmacy and Dental.

I need to get my physical for my commercial license updated. Can I get this done at the Wellness Center?

Unfortunately, no. DOT requirements cannot be fulfilled at the Wellness Center at this time.

Will there be specialists such as dermatology, orthopedics, podiatrists etc available through the Wellness Center?

Yes. Currently the wellness center has an audiologist offering visits weekly. We also plan to have other specialists onsite at various times throughout the year. These events will be communicated to members as they are added to the calendar.

Does the Wellness Center offer Well-Woman exams?

Yes, a complete well woman exam can be done through our primary care services. If warranted, a mammogram order will be issued and referred out as well.

Is there a limit of allowed visits to the Wellness Center for Physical Therapy, Chiropractic and Massage Therapy?

A patient is eligible to receive all medically necessary visits through the Wellness Center with no copay as prescribed by a qualified provider. 

Can a referral for physical therapy come from any physician or does it need to come from a provider at the Wellness Center?

A referral for physical therapy can come from any physician.

Do I need a referral to see the massage therapist?

Yes. Massage therapy at Carpenters Wellness Center is therapeutic massage. Referrals may come from any referring physician, physical therapist, chiropractor or behavioral health counselor who may present a diagnosis to accompany their referral.