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Carpenters Wellness Center

Carpenters Wellness Center is back to regular operating hours; however, new measures are being taken for the safety of our members and staff. Please refer to current updates due to COVID-19 here.

Appointments required for all visits

Carpenters Wellness Center accepts same-day appointments for acute and sick care, but please understand that patients are scheduled based on severity of symptoms. Your wait time may be longer than desired or expected unless you call to schedule an appointment, even if it's the same day. We know your time is valuable and want to ensure your wait time is minimal.

Location & Contact Us:

1403 Hampton Ave
St. Louis, MO 63139
314.955.WELL (9355)
Fax: 314.955.2187

Wellness & Pharmacy Hours of Operation:
Monday - Friday 8 am - 7 pm 
Saturday 8 am - 2 pm

Vision Center Hours of Operation:
Monday - Friday 8 am - 7 pm


Wellness Center services include:

Primary Care Services (Age 2 and up)    Lab Services  Registered Dietitian (internal referrals only) 
Annual, School & Sport Physicals Massage Therapy  Rotating Specialists (coming 2020)
Acute Care & Sick Visits Mental Health & Substance Abuse Counseling    Vaccinations & Immunizations
Chiropractic Care Patient Education   Virtual Visits 
Dental Care* (coming July 2020) Pharmacy*  Vision Care Services
Drug Testing (Lower Level), effective 6/15/20    Physical Therapy Wellness Training
Holistic Pain Management Preventive Care X-Ray
*UnitedHealthcare Medicare Supplement members may utilize these services; Dental coverage requires enrollment in the Carpenters Dental Plan

Comprehensive care for our members and their families

To help you and your family feel more comfortable visiting the comfort and convenience of Carpenters Wellness Center and to answer any questions you may have prior to making an appointment, we've listed answers to Frequently Asked Questions here. Still have questions? Call the Wellness Center at 314.955.WELL (9355).


Links

Carpenters Wellness Center patient portal for existing patients

Carpenters Wellness Program portal for all members and dependents age 18+ covered under the health plan

Carpenters Health Coaching portal for clients currently enrolled in health coaching through Carpenters Wellness Center or Carpenters Wellness Program

Carpenters Physical Therapy Exercises through Peak Sport and Spine  for existing patients

FAQ

Who may use Carpenters Wellness Center services?

The Wellness Center serves our eligible members and their covered dependents. To verify eligibility, please contact Carpenters Benefit Plans Member Services, 7 am - 4:30 pm, Monday - Friday at 314.644.4802, toll-free at 877.232.3863, option 1, or by email to benefits@carpdc.org.

What are the Wellness Center hours of operation?

The Health Center and Pharmacy are open Monday - Friday, 8 am - 7 pm and Saturdays, 8 am - 2 pm.


The Vision Center is open Monday - Friday, 8 am - 7 pm.

Chiropractic, Massage Therapy, Physical Therapy, Behavioral Health and Wellness have various hours of availability Monday - Friday each week.

Do I need an appointment to visit the Wellness Center?

Ideally, yes. It is best for all members and dependents to have an appointment before visiting the Wellness Center. The Center is staffed daily based on the appointments scheduled for the day and we understand your time is valuable to you. While the Wellness Center does leave openings throughout the day to account for same-day visits, it's strongly recommended and encouraged to call the Wellness Center to avoid the long wait times. All visits will be scheduled based on the severity of the patient's symptoms.

What services are offered at the Wellness Center?

Primary care, Urgent care, X-ray imaging, Chiropractic, Massage Therapy, Behavioral Health, Wellness, Physical Therapy, Vision, Pharmacy and Dental (coming 2020). For a full list of services provided, please see above table.

I recently had a check-up with my family doctor but am interested in transferring my care to the Wellness Center. Will the visit be covered even though I recently saw another physician?

Yes, your visit will be covered if you wish to transfer and establish your care with the Wellness Center.

What age groups are eligible for primary care services?

Anyone age 2 and older and eligible for medical services (non-Medicare) may be seen for primary care services.*


*Patients with Carpenters United Healthcare Medicare Supplement coverage can use the Wellness Center pharmacy and, coming in 2020, dentists.

I am 65 and on the Medicare Plan. What services can I access at the Wellness Center?

Carpenters United Healthcare Medicare Supplement population is invited to use the Wellness Center Pharmacy and Dental (coming 2020).

I need to get my physical for my commercial license updated. Can I get this done at the Wellness Center?

Unfortunately, no. DOT requirements cannot be fulfilled at the Wellness Center at this time.

Will there be specialists such as dermatology, orthopedics, podiatrists etc available through the Wellness Center?

Yes, we plan to have specialists onsite at various times throughout the year. These events will be communicated to members as they are added to the calendar.

Does the Wellness Center offer Well-Woman exams?

Yes, a complete well woman exam can be done through our primary care services. If warranted, a mammogram order will be issued and referred out as well.

Is there a limit of allowed visits to the Wellness Center for Physical Therapy, Chiropractic and Massage Therapy?

A patient is eligible to receive all medically necessary visits through the Wellness Center with no copay as prescribed by a qualified provider. 

Can a referral for physical therapy come from any physician or does it need to come from a provider at the Wellness Center?

A referral for physical therapy can come from any physician.

Do I need a referral to see the massage therapist?

Yes. Massage therapy at Carpenters Wellness Center is therapeutic massage. Referrals may come from any referring physician, physical therapist, chiropractor or behavioral health counselor who may present a diagnosis to accompany their referral.